Returns and Refunds

RETURN POLICY
Kixx will only offer refunds in the event that the product has a manufacturing fault or defect. If a manufacturing fault or defect is present, Kixx will gladly replace or fix the item(s). Please note that if goods are damaged as a result of manufacture default – Kixx must be notified within seven (7) days of your receipt of the product.

Kixx endeavours to inspect goods prior to dispatch and bears no responsibility for goods being damaged during transit.

SHIPPING COSTS
Shipping costs are not refundable as we utilise third party couriers.